USR997748 Courier™ 48-Port Gigabit Smart Switch

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Warranty: 2 Year


  • Repair Information
  • Additional power supplies
  • Connecting Your Ethernet Switch
  • Ethernet Connection Speed
  • Additional Support

    If the support information in this section doesn't help you solve your issue, you can contact a USRobotics Help Desk Technician directly.

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    Manuals and other Documents

    Firmware and Utilities

    Firmware Version 3.00.02A
    Note: Do not power off your unit while the update is in process.
    1. Download the file to a temporary location on your computer's hard disk drive.
    2. Open the Smart Switch Configuration Utility.
    3. Use the “Discover” button in the Utility to detect all Smart Switches on your network.
    4. Select the appropriate switch and click on the “Upgrade Firmware” button.
    5. Browse to the location of the downloaded hex file from Step 1.
    6. Click on “Upgrade” to update the firmware of your Smart Switch.
    usr997748v30002a.hex333 KB26-02-07
    Smart Switch Configuration Utility
    1. Download the file to a temporary location on your computer's hard disk drive.
    2. To install, double-click the .exe file and follow the prompts.
    setup.exe535 KB01-06-07

    Tech Support via E-mail E-mail a USRobotics Support Technician.

    Product Registration Activate your USRobotics product warranty online.

    International Contacts Find information on your country or region.

    South Africa ONLY Product Repair Click here to request an RMA to return your product. Only products purchased in South Africa and in warranty are eligible for return.