USRobotics International Contacts

Please note that some of this support information may refer to your modem as a "3Com USRobotics" product, or it may reside on the 3Com Web site. The material will still be accurate, and it will help you contact the right people.


Argentina
Asistencia técnica
Sitio Webwww.usr-lat.com/support

Asia/Pacific
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support

Australia
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support

Österreich / Austria
Infoline
E-mailOnline Form
Web Sitehttp://www.usr.com/de
Technische Unterstützung
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/de

Belgium - Flemish
Pre-Sales Support
Web Sitewww.usr.com/bn
E-mailOnline Form
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/bn
Telephone+32 (0) 7 023 3545
Belgique - français / Belgium - French
Support avant-vente
Web Sitewww.usr.com/be
E-mailOnline Form
Support technique
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/be
Téléphone+32 (0) 7 023 3546

Brasil / Brazil
Suporte técnico
Sitewww.usr-lat.com/support
Tel.Suporte Para Modem ADSL : 0800-772-6902

Bulgaria
Pre-Sales Support
E-mailOnline Form
Technical Support
E-mailwww.usr.com/emailsupport/ea

Canada
Pre-Sales Support
E-mailCanada-presales@usr.com
Websitehttp://www.usr.com
Technical Support
Websitehttp://www.usr.com/support
E-mailonline form
TelephoneSportster (888) 428-9450
ISDN TA, Sportster ISDN 128K, Databurst ISDN products (888) 326-6099
Courier Analog and Courier ISDN (888) 326-6099
PCMCIA Mobile Modem Cards (888) 428-9450
Networking and Broadband products (888) 216-2850

China
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support

Croatia
Pre-Sales Support
E-mailOnline Form
Web Sitehttp://www.usr.com/ea
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/ea

Cyprus
Pre-Sales Support
E-mailOnline Form
Web Sitehttp://www.usr.com/gr
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/gr

Czech Republic
Pre-Sales Support
E-mailOnline Form
Web Sitehttp://www.usr.com/cz
Technical Support
Support:www.usr-emea.com/support
E-mailwww.usr.com/emailsupport/cz

Denmark
Pre-Sales Support
E-mailOnline Form
Technical Support
Web Sitehttp://www.usr.com/ea
E-mailwww.usr.com/emailsupport/ea
Telephone+45 38323011

Deutschland / Germany
Infoline
Telefon0180 567 1548
E-mailOnline Form
Web Sitehttp://www.usr.com/de
Technische Unterstützung
Websitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/de
Telefon0180 567 1548 (0,12 € pro Minute, 9:00 - 19:00 Uhr Montag - Freitag)

España / Spain
Asistencia preventa
Correo electrónicoOnline Form
Teléfono91 749 7609
Sitio Webwww.usr.com/es
Asistencia técnica
Sitio Web (Asistencia) www.usr-emea.com/support
Correo electrónicowww.usr.com/emailsupport/es
Teléfono91 749 7609

Finland
Pre-Sales Support
Web Sitewww.usr.com/ea
E-mailOnline Form
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/ea
Telephone+358 0800913100

France
Support avant-vente
Téléphone0825 07 06 93
E-mailOnline Form
Site Webwww.usr.com/fr
Support technique
Site Web (Support)www.usr-emea.com/support
E-mailwww.usr.com/emailsupport/fr
Téléphone0825 07 06 93

Greece
Pre-Sales Support
E-mailOnline Form
Web Sitehttp://www.usr.com/gr
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/gr

Hungary
Pre-Sales Support
E-mailOnline Form
Web Sitehttp://www.usr.com/hu
Technical Support
Websitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/hu

Hong Kong
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support

Iceland
Technical Support
E-mailwww.usr.com/emailsupport/ea

India
Pre-Sales Support
Web Sitewww.usr-emea.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Indonesia
Pre-Sales Support
Telephone6221 581 1614
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Ireland
Pre-Sales Support
Telephone+44 (0)808 234 5935
E-mailOnline Form
Site Webwww.usr.com/uk
Technical Support
Websitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/uk
Telephone+44 (0)870 844 4546

Israel
Pre-Sales Support
E-mailOnline Form
Technical Support
E-mailwww.usr.com/emailsupport/me
Telephone+44 870 844 4546

Italia / Italy
Assistenza pre-vendita
Telefono02 69 43 03 39
E-mailOnline Form
Sito Webhttp://www.usr.com/it
Assistenza tecnica
Sito Web (Assistenza)www.usr-emea.com/support
E-mailwww.usr.com/emailsupport/it
Telefono02 69 43 03 39

Japan
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support

Korea
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Luxembourg
Pre-Sales Support
Web Sitewww.usr.com/be
E-mailOnline Form
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/be
Telephone+352 342 080 8318

Malaysia
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

México
Asistencia técnica
Websitewww.usr-lat.com/support

Middle East/Africa
Sales Information
E-mailOnline Form
Websitehttp://www.usr.com/me
Telephone+971-4-3542100
Fax+971-4-3542300
Technical Support
Websitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/me
Telephone+971-4-3542100
Fax+971-4-3542300

Netherlands
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr.com/bn
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/bn
Telephone0900 202 5857
Telephone Overflow0900 202 5406

New Zealand
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Norway
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr-emea.com
Technical Support
Web Sitehttp://www.usr.com/ea
E-mailwww.usr.com/emailsupport/ea
Telephone+47 23162237

Paraguay
Asistencia técnica
Sitio Webwww.usr-lat.com/support

Philippines
Pre-Sales Support
Web Sitewww.usr-apr.com/support
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Poland
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr.com/pl
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/pl

Portugal
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr.com/pt
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/pt
Telephone+351 (0)21 415 4034

Romania
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr-emea.com
Technical Support
Web Sitewww.usr-emea.com
E-mailwww.usr.com/emailsupport/ea

Russia
Pre-Sales Support
Web Sitewww.usr.com/ru
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr-emea.com/support

Schweiz / Suisse / Switzerland
Infoline / Support avant-vente
Web Sitewww.usr.com/de
E-mailOnline Form
Technische Unterstützung / Tél Support Technique
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/de
Tel:0848 840 200

Serbia
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr.com/ea
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/ea

Singapore
Pre-Sales Support
E-mailOnline e-mail form
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form
Telephone 800 6363037

South Africa
Pre-Sales Support
E-mailOnline Form
Technical Support
Web Sitehttp://www.usr.com/ea

South Korea
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Sweden
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr.com/se
Technical Support
Web Sitewww.usr-emea.com/support
E-mailwww.usr.com/emailsupport/se
Telephone+46 (0)8 5016 3205

Taiwan
Pre-Sales Support
Telephone886 2274 83945/ 2745 6043
Web Sitewww.usr-apr.com
Technical Support
Web Sitewww.usr-apr.com/support
E-mailOnline e-mail form

Turkey
Pre-Sales Support
E-mailOnline Form
Web Sitewww.usr.com/tr
Technical Support
Web Sitewww.usr-emea.com/support
E-mailOnline e-mail form

Ukraine
Technical Support
Websitehttp://www.usrobotics.com.ua
E-mailwww.usr.com/emailsupport/ea

United Kingdom
Pre-Sales Support
Telephone0808 234 5935
E-mailOnline Form
Websitewww.usr.com/uk
Technical Support
Website (Support)www.usr-emea.com/support
E-mailwww.usr.com/emailsupport/uk
Telephone0870 844 4546

United States
Pre-Sales Support
E-mailOnline e-mail form
Telephone(877) 710-0884
Online Order Status Information
Order status available for products ordered directly from usr.com within 30 days of purchase. All other inquries please use the technical support contact information below.
Telephone(800) 356-2049 ext 4600
E-mail help@support.usr.com
Technical Support
Websitehttp://www.usr.com/support
E-mailOnline e-mail form
Voice Consumer Products (888) 428-9450
Business Class Products (888) 326-6099

Uruguay
Asistencia técnica
Sitio Webwww.usr-lat.com/support